At Hop Repair Car Indonesia we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect – use – and safeguard your data when you use our website and services.

Information We Collect

When you visit our website or contact us, we may collect the following information:

  • Your name and contact details (phone number – email – address)
  • Information about your vehicle and service needs
  • Data from cookies and analytics tools to improve website performance
  • Any details you provide through forms or direct communication

How We Use Your Information

Your information is used for:

  • Scheduling and managing service appointments
  • Providing accurate cost estimates and updates about your vehicle
  • Improving our website – services – and customer experience
  • Sending important service reminders and promotional offers
  • Ensuring security and compliance with local regulations

Sharing of Information

We do not sell or rent your personal data. Your information may only be shared with:

  • Authorized employees and service staff for vehicle repair and maintenance
  • Trusted third-party providers who support our operations (such as payment or analytics tools)
  • Legal authorities when required by law

Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access – loss – or misuse.

Cookies and Tracking

Our website uses cookies and analytics to enhance your browsing experience. By staying on our site, you consent to the use of cookies for analytics and personalized ads.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Correct or update your information
  • Request deletion of your personal data when applicable
  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the information below.

Address: Jl. Raya Pasar Minggu No.21, Jakarta Selatan, DKI Jakarta 12510, Indonesia
Phone: +62 21 7919 1234

We use cookies to improve your experience. By accepting, you agree to the use of analytics and personalized ads.

By staying on our website you agree that your information may be collected and processed for service and personalization purposes.